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San Diego Business Services Alliance

  • Mintz Levin 3580 Carmel Mountain Road Suite 300 San Diego, CA 92130 USA (map)

Business Owners, CEO’s, Sales Leaders and Marketing Leaders are invited to this complimentary presentation from Jeff Toister:

The Journey to a Customer Service Culture 

This entertaining and informative presentation shares three essential elements that leading companies use to develop customer-focused cultures. It incorporates a blend of experiential activities, examples from top companies, and cutting-edge research to help participants generate ideas to implement in their own organizations.

Participants will gain the following: 

  • Experience three ways that culture can influence our employees’ actions.
  • Identify three essential elements of a customer-focused culture.
  • Checklists and tools to help you immediately implement these concepts.
Earlier Event: April 19
CXPA Chicago